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SaaS

Teamleader Focus

Work Management for SMBs : Sell, Bill and Organize Work

Category

SaaS

Legal unit

Teamleader NV,BE

Available from

Terms of Service

Other Teamleader Terms of Service : https://www.teamleader.eu/focus/terms-of-service

Last updated: Jun 20, 2024

Hosting provider(s)

[{"company":"Amazon Web Services (AWS), Inc.","location":"EU/EEA","country":"Ireland","countries":["Ireland"],"webpage":null,"certifications":[],"categoriesOfPersonalData":["Personal Data"]}]

Data processors 

[{"vendor":"Pusher Ltd.","location":"EU/EEA","country":"United States","countries":["United States"],"categoriesOfPersonalData":["Personal Data"],"description":null,"purpose":"Provides real-time updates of the customer's account information","vismaRoles":["Data Controller","Data Processor"]},{"vendor":"Segment.io, Inc.","location":"Other","country":"United States","countries":["United States"],"categoriesOfPersonalData":["Personal Data"],"description":"","purpose":"Customer data pipeline","vismaRoles":["Data Controller"]},{"vendor":"Hotjar Ltd.","location":"Other","country":"","countries":[],"categoriesOfPersonalData":["Personal Data"],"description":null,"purpose":"Product usage analytics","vismaRoles":["Data Controller"]},{"vendor":"Amplitude, Inc.","location":"Other","country":"","countries":[],"categoriesOfPersonalData":["Personal Data"],"description":null,"purpose":"Customer Behaviour Analytics","vismaRoles":["Data Controller"]},{"vendor":"Appcues, Inc.","location":"Other","country":"","countries":[],"categoriesOfPersonalData":["Personal Data"],"description":"","purpose":"In-app how to flows for leads & customers explaing the product and introducing new features.","vismaRoles":["Data Controller"]},{"vendor":"Dovetail Research Pty","location":"Other","country":"","countries":[],"categoriesOfPersonalData":["Personal Data"],"description":null,"purpose":"User testing","vismaRoles":["Data Controller"]},{"vendor":"Talend, Inc. (Stitch)","location":"EU/EEA","country":"","countries":[],"categoriesOfPersonalData":["Personal Data"],"description":null,"purpose":"Enable Data Analytics & BI","vismaRoles":["Data Controller"]},{"vendor":"Vectera BV","location":"EU/EEA","country":"","countries":[],"categoriesOfPersonalData":["Personal Data"],"description":null,"purpose":"Providing the customer meeting add-on functionality","vismaRoles":["Data Processor","Data Controller"]},{"vendor":"Twilio, Inc.","location":"Other","country":"","countries":[],"categoriesOfPersonalData":["Personal Data"],"description":null,"purpose":"To offer a simple standalone VoiP solution to our customers","vismaRoles":["Data Processor"]},{"vendor":"Catamorphic Co. (LaunchDarkly)","location":"Other","country":"","countries":[],"categoriesOfPersonalData":["Personal Data"],"description":null,"purpose":"When a feature is nearing completion, a customer can enroll voluntarily in a beta test to test the feature in advance and help us determine possible issues and help us decide if the feature is good to go live for the rest of our customer base.","vismaRoles":["Data Controller"]},{"vendor":"Google LLC (via Localyse)","location":"Other","country":"","countries":[],"categoriesOfPersonalData":["Personal Data"],"description":null,"purpose":"Deliver drive time for trips planned by Teamleader Focus users","vismaRoles":["Data Processor"]},{"vendor":"Fivetran Inc.","location":"EU/EEA","country":"","countries":[],"categoriesOfPersonalData":["Personal Data"],"description":null,"purpose":"Enable Data Analytics & BI","vismaRoles":["Data Controller"]},{"vendor":"Functional Software, Inc. (Sentry)","location":"Other","country":"","countries":[],"categoriesOfPersonalData":["Personal Data"],"description":null,"purpose":"Identify and solve bugs in the Teamleader Focus tool faster","vismaRoles":["Data Controller"]},{"vendor":"Ricoh Belgium NV","location":"EU/EEA","country":"","countries":[],"categoriesOfPersonalData":["Personal Data"],"description":null,"purpose":"To enable our customers to send invoices and quotations through BPost and PostNL without having to print them","vismaRoles":["Data Processor"]},{"vendor":"Freshworks Inc.","location":"EU/EEA","country":"","countries":[],"categoriesOfPersonalData":["Personal Data"],"description":null,"purpose":"Freshdesk serves as a ticketing system for any support questions related to the Teamleader Focus platform.","vismaRoles":["Data Processor","Data Controller"]},{"vendor":"SendGrid, Inc. (Twilio, Inc.)","location":"Other","country":"","countries":[],"categoriesOfPersonalData":["Personal Data"],"description":null,"purpose":"To send all mails that are generated from the Teamleader Focus platform by our customers as well as all e-mails we send to our users","vismaRoles":["Data Controller","Data Processor"]},{"vendor":"Snowflake, Inc. ","location":"EU/EEA","country":"","countries":[],"categoriesOfPersonalData":["Personal Data"],"description":null,"purpose":"To create a trove of historical data that can be retrieved and analyzed to provide useful insight into the organization's operations","vismaRoles":["Data Controller"]},{"vendor":"Mailgun Technologies, Inc.","location":"Other","country":"","countries":[],"categoriesOfPersonalData":["Personal Data"],"description":null,"purpose":"To allow inbound emails for a specific functionality","vismaRoles":["Data Processor"]},{"vendor":"ABBYY USA Software House, Inc. ","location":"EU/EEA","country":"","countries":[],"categoriesOfPersonalData":["Personal Data"],"description":null,"purpose":"Deliver the functionality of scanning business cards in the Teamleader Focus mobile app","vismaRoles":["Data Processor"]},{"vendor":"Datadog, Inc.","location":"EU/EEA","country":"","countries":[],"categoriesOfPersonalData":["Personal Data"],"description":null,"purpose":"To consume all logs and metrics (server metrics like CPU, Memory,...) generated by the Teamleader Focus platform and to gather insights in those logs","vismaRoles":["Data Controller","Data Processor"]},{"vendor":"Messagebird BV","location":"EU/EEA","country":"","countries":[],"categoriesOfPersonalData":["Personal Data"],"description":null,"purpose":"To deliver the functionality of sending SMS messages to meeting attendants to all our customers (e.g. reminder - meeting in 24 hours)","vismaRoles":["Data Processor"]},{"vendor":"Syneton BV","location":"EU/EEA","country":"","countries":[],"categoriesOfPersonalData":["Personal Data"],"description":null,"purpose":"Export invoices in Teamleader Focus in a format which is easy to import in the customer's accounting tool (every accounting tool supports different import formats)","vismaRoles":["Data Processor"]}]

Certificates and audit assurance reports

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